¥1,500 per request

Japan Hotel & Restaurant Reservation Assistance

We help international visitors contact Japanese hotels, restaurants and other eligible establishments to request reservations.

Reservation assistance

¥1,500

per reservation assistance request

The fee covers our assistance and communication with the establishment. It does not cover accommodation, meals, deposits, tickets or any establishment charges, which are communicated separately.

Availability cannot be guaranteed.

Request Reservation Assistance

How it works

How reservation assistance works

  1. Send your request

    Email us the establishment you have in mind, your preferred date and time, the number of guests and any preferences.

  2. We confirm what we need

    We tell you if we need any further details, and confirm the assistance fee before we start.

  3. We contact the establishment

    We get in touch with the hotel, restaurant or other eligible establishment in Japanese, to request your reservation.

  4. We report back

    We let you know the result. Any establishment charges, such as deposits, are communicated separately.

Information we may need

Depending on the reservation:

  • Full name
  • Contact details
  • Requested establishment
  • Preferred reservation date and time
  • Number of guests
  • Relevant booking preferences
  • Other personal details strictly necessary for making the reservation

Important conditions

  • Reservation availability cannot be guaranteed.
  • The ¥1,500 fee covers assistance and communication, not accommodation, meals, deposits, tickets or establishment charges.
  • Additional establishment charges must be communicated separately.
  • Personal information is handled securely and collected only when necessary.
  • We do not request passport information or other highly sensitive personal details unless a booking genuinely requires it.
  • For now, our fees are paid exclusively through PayPal Goods & Services, for the safety of the customer and of Kizuna Proxy.

FAQ

Reservation questions

Is my reservation guaranteed?

No. Reservation availability cannot be guaranteed. We request the reservation on your behalf, and the establishment decides.

What does the ¥1,500 cover?

Assistance and communication only. It does not cover accommodation, meals, deposits, tickets or establishment charges.

Will there be extra charges?

Additional establishment charges, if any, are communicated to you separately.

Do you need my passport details?

No, not by default. We only ask for personal details that are strictly necessary for the requested booking, and we do not request passport information or other highly sensitive details unless a booking genuinely requires it.

Need help booking in Japan?

Email us the establishment, date, time and number of guests, and we will take it from there.

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