Starbucks Japan · Buying guide
Buying Starbucks Japan tumblers and mugs from abroad, how it works
Starbucks Japan's seasonal tumblers and mugs are loved worldwide, but the official online store does not ship abroad. Here is how releases work, what the rules are, and how Kizuna buys them for you in Japan.
Key facts
- Release rhythm
- Seasonal collections through the year. Example, Holiday 2026: online pre-sale October 30 at 20:00, stores from November 2
- Online store
- Does not deliver outside Japan. Payment cards must be issued in Japan and in the buyer's own name
- Resale
- The online store terms forbid purchases made for resale or profit
- Limits
- Per-person limits may apply. At Reserve Roastery Tokyo: one per item on the first day, then up to 10
- Roastery Tokyo
- 2-19-23 Aobadai, Meguro, Tokyo. 14 minutes on foot from Nakameguro or Ikejiri-Ohashi. Open 8:00–22:00 since October 1, 2026. No parking
- New Year lucky bag
- Sold only by online lottery, see our fukubukuro guide
How releases work
- A collection usually goes on sale on the online store in the evening (20:00 in Japan), then reaches stores a couple of days later. For Holiday 2026, that was October 30 online and November 2 in stores. Times can shift.
- Items are sold until they are gone, and some are sold only online or only at certain stores.
- Some items have a per-person limit, which can change between the first day and the following days.
Why it is hard from abroad
- The online store cannot deliver to an address outside Japan.
- Its payment cards must be issued in Japan and in the buyer's name, which excludes most foreign cards.
- Popular items sell out fast, so you need someone in Japan on release day.
Where to buy in Japan
- Regular Starbucks stores: not every store carries every item, and prices can differ slightly in some stores.
- Reserve Roastery Tokyo: a retail floor on the 1st and 2nd floors, with its own exclusive goods each season.
- Other Reserve stores sell some of the Roastery items.
How Kizuna helps
We buy in stores in Japan and respect each store's per-person limits.
- Send us the item (a photo or the name from the Starbucks Japan site) and your budget.
- We buy it in store once it is released, send you photos, pack it carefully and ship with tracking by EMS.
- Items sold only on the Starbucks online store may not be possible for us to get. Ask us before you plan around them.
- Availability is never guaranteed until we hold the item. For Christmas orders, the deadline is December 5.
Before you order
This information comes from the official Starbucks Japan pages as of October 31, 2026. Rules and release times can change, so check starbucks.co.jp for the latest.
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